Do your items run true to size?

Our patterns are sourced from a number of different pattern designers. Most patterns run true to size; however, it is best to compare your child's measurements to the size charts listed on each product. 

Are your items Ready to Ship or Made to Order?

All of our handmade collections are Made to Order. We do often add ready to ship items and Mark them with RTS to signify that they are Ready to Ship. Collections that are manufactured outside of BHD (such as the Bamboo Sleepwear) are Ready to Ship.

What is your TAT?

All Made to Order items are shipped within 14 business days unless otherwise stated. A new collection may have a TAT of 3-4 weeks to allow for fabric printing. We typically are able to get most orders out in less than 14 business days.

Ready to Ship items are shipped within 1-3 business days.

If an order contains both Made to Order and Ready to ship items, the order will follow the TAT for Made to Order Items.

Where is your clothing made?

Our handmade collections are made in Fort Myers, FL.

Brittany Hartt Designs is a Registered Small Batch Manufacturer that follows State and Local regulations when it comes to business ownership and sales tax reporting.

What types of fabrics do you use?

We primarily use knit materials with 4-way stretch. We utilize a number of different synthetic and natural fibers. Each product description includes the material the item is made from. Each product also includes a drop down box with more specific fiber content information.

Do you take custom orders?

We do take custom orders. Brittany Hartt Designs enjoys being a part of your milestones and special occasions. Please check out our "Custom Order Information" tab for more information on custom orders. custom orders may be subject to an upcharge pending the need for sourcing of patterns or custom fabric printing.

Please allow up to 4-6 weeks for custom orders.

Do you accept returns?

All Made to Order items and custom orders are final sale; however, Brittany Hartt Designs takes pride in our work and stand behind our products. If you receive an incorrect or defective item, we will remake or refund accordingly. Please contact our shop immediately upon receiving your order if you find any errors with your order.

Do you ever donate to organizations or special events?

Brittany Hartt Designs strongly believes in giving back to our community. We allocate funds each year to different non-profit organizations.

What organizations have you supported?

Brittany Hartt Designs historically donated to the following organizations: Blue Sky Collective supporting foster care, PTSD Summit which raises awareness to PTSD and veteran needs, Premiere Mobile Health Services supplying healthcare to underserved or underinsured populations, Health Park Medical Center Labor and Delivery supporting bereavement supplies for pregnancy and infant loss, and many other churches and school organizations in need of donated auction items.